SHIPPING
& RETURNS

SHIPPING
All of our products are made in Brooklyn, New York by a husband and wife team. We ship within 1-7 days (excluding holidays, weekends and bad weather). If you see a particular item you like, don't delay — order fast. We only make a limited amount of each item per month.

Currently, we only ship within the United States via FedEx and USPS. Please note we do not ship to Alaska, Hawaii, Armed Forces Americas, Armed Forces Europe and Armed Forces Pacific. Once your order is ready for shipment, you will receive an email confirmation with tracking information. Tracking information is provided by the mail carrier. If you have questions about your package after it was shipped, we will do our best to help but we recommend contacting the mail carrier first.

RETURNS AND REFUNDS

We do accept returns within 30 days of purchase except art prints. We also offer repairs due to broken hardware or weak stitching. Repairs are FREE of charge but the customer is responsible for one-way shipping cost to us. Please ship the item to our facility for repair and we will ship it back to you free of charge. Incorrect washing or spills will not be honored as a return.

If you would like to repair an item due to a malfunction, please email us with pictures and the problem. We will let you know where to ship the item once we receive the information. We love and stand by our products and want you to enjoy them as much as we do.

We are not responsible for lost, damaged or stolen packages.

If an item is returned to us because of an incorrect address, we will refund your account, except for the shipping cost. Please be sure to enter the proper shipping address before making your purchase.
Once an item has been shipped, it cannot be cancelled.

Still have questions? Let us know by email.

Thank you.