Currently, we only ship within the United States, Canada via USPS & UPS. Once your order is ready for shipment, you will receive an email confirmation with tracking information. Tracking information is provided by the mail carrier. If you have questions about your package after it was shipped, we will do our best to help but we recommend contacting the mail carrier first.
Non-Personalized Items
Non-personalized items will be on their way to you within 1–7 business days.
Personalized Items
Custom creations take a little extra magic—please allow 10–14 business days for us to craft them just right. Once ready, they’ll be shipped out using your preferred method.
International Orders
We’re excited to ship to the United States (including Alaska, Hawaii, and Puerto Rico) and our friends in Canada!
Return Policy
Because our notecards are so delicate, we’re unable to accept returns on them (both personalized and non-personalized). But if we made a mistake, don’t worry—we’re happy to make it right by offering a refund or sending you a corrected item!
Personalized items are final sale, so please double-check all details before placing your order. Michio Aluna can’t accept returns or issue refunds for customer errors, but if you need help or have any questions, we're always here to assist!
